Who We Are

Annual Report 2024

                                                       Executive Summary

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Wellness Recovery (WR) concluded its fifth full calendar year of operation in 2024, continuing its mission to provide compassionate, evidence-based care to individuals with substance use disorders. Recognizing addiction as a brain-based disease requiring both medical management and therapeutic intervention, WR remains committed to addressing disparities in treatment accessibility for impoverished and non-dominant culture individuals. Our dedicated team of counselors, nurses, care managers, certified recovery specialists, and medical providers delivered around-the-clock care, adhering to the highest standards set by the American Society of Addiction Medicine (ASAM). In partnership with Tracy Counseling Center, WR continued to provide free inpatient and outpatient services for first responders seeking addiction treatment, acknowledging the ongoing exposure of front-line workers to traumatic stressors that increase their vulnerability to substance use disorders.

2024 was a pivotal year of transformation for WR, marked by significant advancements in both clinical programming and operational strategy. Under the leadership of Project Director and Chief Operating Officer Tyler Tracy, and Clinical Director Alexandra Leopold, WR underwent program improvements that included, new policies, procedures, and treatment initiatives that aligns with the latest regulatory standards and emerging evidence-based research. These efforts enhanced patient care quality and strengthened professional training. Additionally, WR expanded its reach by fortifying community partnerships, broadening relationships with Single County Authorities (SCAs), increasing treatment accessibility, and solidifying financial sustainability.

These strategic efforts have driven a facility-wide transformation, positioning WR as a leader in innovative, multi-system addiction treatment that extends far beyond discharge. With a strong foundation established in 2024, WR remains dedicated to continuous growth in 2025, refining and expanding its impact within the community. Our integrated treatment model combines medical management with individualized therapeutic care. Under the leadership of Medical Director and Psychiatrist Dr. Savita Rao, WR’s medical team provided evidence-based psychiatric and medical support, managing withdrawal symptoms, addressing mental health needs, and promoting overall well-being. WR medical providers use medications for opiate use disorder that shut down withdraw symptoms, reduce cravings, and promote long term recovery. Our psychiatric staff also evaluate and provide medications that manage the emotional aspect of our clients. Recognizing the critical link between mental health and addiction, WR’s approach includes individual counseling, group therapy, peer support, life skills training, and psychoeducational programming. Additionally, WR maintained its commitment to seamless transitions of care through warm handoffs to outpatient providers and community resources, ensuring patients receive ongoing support throughout their recovery journey.

To ensure the highest quality of care, WR staff engaged in a wide range of specialized training sessions tailored to their roles and professional development needs. These included CPR/First Aid, Naloxone Administration, Confidentiality Policies, Infectious Disease Control, Motivational Interviewing, Crisis Intervention & De-escalation, and Harm Reduction. Professional staff further deepened their expertise through advanced training in Xylazine awareness, Medication-Assisted Treatment (MAT), treatment planning, health disparities in substance use disorder (SUD) treatment, co-occurring conditions, Adverse Childhood Experiences (ACEs), trauma-informed care, and culturally competent counseling practices. Additionally, several support staff members achieved certification as Certified Recovery Specialists (CRS), combining their lived experience with professional training to provide invaluable peer support. Their unique perspective enhances WR’s treatment approach, strengthening our ability to offer compassionate, comprehensive care and serve as a vital resource for patients navigating recovery.

While WR is relatively small for an inpatient facility, its impact is significant. In 2024, a total of 314 unique individuals received treatment, reflecting a 24% increase in admissions from the previous year (345 admissions in 2024 compared to 278 in 2023). Among those served, 288 individuals had a single admission, while 26 individuals had multiple admissions, contributing to a total of 57 additional admission stays. Patients ranged in age from 19 to 73 and represented a wide array of personal backgrounds and diverse needs. A separate section of this report provides a detailed breakdown of patient demographics, including primary substance use disorders treated. WR remains dedicated to supporting individuals in Fayette and surrounding counties with a continued pledge to deliver care in a non-judgmental, empathic, and culturally informed manner. As we look forward to the year ahead, WR reaffirms its commitment to healing, growth, and recovery.

Annual Review of Program Philosophy

1. Who We Are & Our Mission

At Wellness Recovery (WR), we are dedicated to providing comprehensive, person-centered treatment for individuals aged 18 and older experiencing substance use disorders. Our integrated approach combines evidence-based medical treatment, psychotherapy, peer support, and wellness-based therapies to foster long-term recovery and overall well-being. We believe that recovery is more than just abstinence—it’s about rebuilding lives through education, empowerment, and healing. Our multidisciplinary team develops individualized treatment plans that address the medical, psychological, and social aspects of addiction. Patients engage in individual and group therapy, psychoeducational classes, life skills training, and structured support systems, covering key topics such as nutrition, stress management, relapse prevention, and goal setting.

Above all, we foster a safe, inclusive, and supportive environment that upholds our Core Values:

• Respect – Treating every individual with dignity and honoring their unique journey.

• Empathy – Providing compassionate, nonjudgmental support.

• Integrity – Upholding honesty, ethics, and accountability in all aspects of care.

• Accountability – Taking responsibility for actions and fostering a culture of trust.

• Community – Encouraging connection, collaboration, and mutual support.

Our mission is clear: to provide accessible, high-quality addiction treatment that not only helps individuals achieve sobriety but also empowers them to build fulfilling, self-sustaining lives. Through compassionate care, innovation, and a commitment to excellence, we are transforming lives and strengthening communities—one recovery journey at a time.

1. Our Treatment Approach

At WR, we provide a comprehensive and individualized approach to addiction treatment, integrating evidence-based practices with medical care. Our services include individual counseling, which offers a safe space to process trauma and build a foundation for recovery, and group counseling, where participants can connect with peers, develop social coping skills, and explore the impact of addiction on their lives. Family integration sessions focus on strengthening support systems and creating collaborative discharge plans while our medical treatment team addresses withdrawal symptoms and overall mental health needs. In addition, mental health counseling ensures that participants explore the critical connection between mental health and substance use disorders. WR also offers recreational therapy to promote physical, social, and emotional well-being through activities like art, music, and movement therapy. Certified recovery and peer support specialists provide guidance and encouragement based on their personal recovery journeys, fostering hope and resilience. Our case management services help patients navigate treatment and connect with community resources to support their transition back into everyday life. Complementing these services are diverse group offerings, such as morning meditation, psychoeducation, health education, and life skills training, which empower participants to build healthy habits and sustain long-term recovery.

1. Our Commitment to Confidentiality and Inclusivity

WR is dedicated to upholding the highest standards of privacy and confidentiality in accordance with state and federal regulations. Our policies are designed to protect patient information and ensure that all individuals feel safe seeking treatment. We are committed to providing an inclusive, non-discriminatory environment where everyone is welcome, regardless of insurance status, race, ethnicity, gender identity, sexual orientation, spiritual beliefs, or socioeconomic background. At WR, we believe that compassionate, high-quality care should be accessible to all who seek recovery.

1. Our Integrated Service Model

At WR, we utilize a comprehensive Integrated Service Model designed to address the diverse and complex needs of individuals in recovery. Our approach seamlessly combines medical care, evidence-based counseling, wellness-based therapies, and long-term support, ensuring that each patient receives personalized, continuous care throughout their recovery journey. We offer two core programs: Residential Rehabilitation and Withdrawal Management (Detox Services). Through a structured yet flexible framework, our integrated model meets individuals where they are in their recovery process, providing the medical, psychological, and social support needed for lasting success.

Residential Rehabilitation Program: Our residential program offers structured, 24/7 care in a supportive environment where individuals can focus on recovery free from outside distractions. The following services, among others, are offered:

• Individual Counseling – One-on-one sessions tailored to address trauma, substance use, and co-occurring mental health challenges.

• Group Counseling – A core component of treatment, where individuals gain insight, receive peer support, and develop social coping skills.

• Family Integration – Strengthening family support systems and preparing for long-term recovery through structured family sessions.

• Medical & Mental Health Treatment – On-site medical and psychiatric care, including medication management and wellness education.

• Recreational Therapy – Engaging activities like art, music, yoga, and movement-based therapy to enhance emotional regulation.

• Case Management & Peer Support – Guidance from certified recovery specialists, assistance with securing housing, employment, and other critical resources.

• Life Skills & Psychoeducation – Training in stress management, goal setting, health education, and financial literacy to support long-term independence.

Withdrawal Management & Short-Term Detoxification: For individuals requiring medical supervision during the withdrawal process, our detox program ensures a safe and supportive transition into treatment. Typical services include:

• 24/7 Medical Supervision – Around-the-clock monitoring by a medical team to ensure safety and comfort during withdrawal.

• Medication-Assisted Support – Where appropriate, medications are provided to ease withdrawal symptoms and support stabilization.

• Individual & Group Counseling – Psychoeducation and emotional support to prepare individuals for continued treatment.

• Wellness-Based Therapies – Mindfulness, relaxation techniques, and physical movement to promote overall well-being.

WR’s Integrated Service Model ensures that every individual receives comprehensive, person-centered care designed to facilitate long-term recovery and sustained wellness. Our approach recognizes the biopsychosocial nature of addiction, addressing medical, psychological, social, and emotional needs through a multidisciplinary treatment framework.

1. Patient Satisfaction

Patient satisfaction remained a cornerstone of our operations in 2024. Feedback was collected through anonymous online and physical questionnaires with general satisfaction rated high, specifically highlighting individualized care and extra effort demonstrated by staff, reinforcing WR’s core values of empathy and non-judgmental care.

Demographic Report

 In 2024, a total of 314 unique individuals were served. Among these, 288 individuals had a single admission, while 26 individuals had multiple admission stays, contributing to a total of 57 admissions for this group. This brings the total number of admissions for the year to 345, including all single and multiple admission stays.

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• Biological Sex: 63% male (197 individuals), 37% female (117 individuals).

• Age: Average overall age was 41 years, with males averaging 42 years and females 38 years. The age range of patients spanned from 19 to 73 years.

• Race/Ethnicity: The majority of individuals identified as White (81%), followed by Black/African American (11%), Multiracial (4%), Hispanic (2%), and Other (3%).

• County of Residence: Most individuals were from Fayette County (55%), followed by Allegheny (12%), Washington (13%), Westmoreland (11%), and Greene (4%).

A total of 488 substance use disorders (SUDs) were treated in 2024, highlighting a significant presence of polydrug use:

• 58% of individuals (181) were diagnosed with a single substance use disorder.

• 31% (98 individuals) had two substances involved.

• 11% (35 individuals) had three or more substances.

The most commonly treated substance use disorders included Stimulants (35%), Opioids (30%), Alcohol (18%), Amphetamines (10%), and Sedative/Hypnotic Use (6%).

WR provided a total of 4,802 admission days across all patients. The average length of stay was 15 days, with a median stay of 9 days. Additionally, 123 individuals successfully completed the program, demonstrating positive treatment outcomes. Most services were funded through Carelon (67%), followed by CCBH (19%), FCDA (7%), WCDA (1%), and Other (6%).

Community Outreach

Outreach activities occurred in Fayette, Westmoreland, Washington, and Greene Counties. During June, WR staff participated in the day long Community Block Parties for Recovery held in Uniontown and Monessen. WR also hosted 3 graduate students for clinical field experiences, 2 from Penn-Western University and 1 from Duquesne University. WR conducted 2 annual outreach visits to meet and discuss admission criteria, coordination of care, and referral procedures for the social work departments at Penn Highlands and WVU Union Hospitals. WR staffed night out events in August 2024 in Greene, Fayette, and Westmoreland Counties. WR continued a $2000 annual collegiate scholarship program for undergraduate athletes who articulate a sober lifestyle through Kutztown University. A $1000 donation was made to a local law enforcement agency to support their K-9 program. Facility CEO, Tyler Tracy, serves as a member a of the Westmoreland County Opioid Collation. WR sponsored a local youth athletic team. Finally, WR along with WMBS radio in Uniontown provided public service announcements on addiction that aired during the holiday season.

Management Team and Staffing

Leadership Team

Owner: Scott Tracy, Ph.D.

Medical Director: Dr. Savita Rao, M.D.

Chief Operating Officer & Project Director: Tyler Tracy, B.S.

Clinical Supervisor & Facility Director: Alexandra Leopold, M.S.Ed

Financial Oversight

Certified Public Accountant (CPA): Mike Wilson, Wilson Accounting Group

Certified Auditor: Wilke & Associates, CPA

Total Employees: 20

Nurses: 5

Counselors: 5

Certified Recovery Specialists: 2

Counselor Technicians: 8

Important Notations and Future Prospects

As WR looks ahead, several key initiatives are planned to enhance accessibility, improve treatment coordination, and expand our impact within the community. Recognizing the role of public perception in recovery, WR aims to establish a greater social media presence to increase accessibility to resources, reduce stigma, and engage with individuals seeking support. To streamline the admissions process, WR is implementing an online intake submission system, making it easier for patients and referral sources to coordinate treatment efficiently.

Additionally, WR is actively working to secure increased contracts with the Single County Authorities (SCAs) of Westmoreland and Armstrong counties, broadening the availability of services for residents in these areas. In support of peer-led recovery efforts, WR plans to sponsor additional Certified Recovery Specialist (CRS) training for staff members in recovery, strengthening the integration of lived experience into patient care. Furthering our commitment to community involvement, WR will expand partnerships with local organizations and increase participation in outreach events to foster collaboration and awareness.

Long-term, WR is exploring opportunities to expand its facilities and assess the feasibility of establishing recovery housing. This initiative aims to provide individuals with a stable, supportive environment as they transition from inpatient treatment to independent living, reinforcing long-term recovery success. Through these strategic efforts, WR remains dedicated to continuous growth, innovation, and improving outcomes for those we serve.

January 25, 2025.                                                                    Alexandra B. Leopold, MSEd